Support
Write to support@milestitch.info — a person reads every message and answers within two business days. Inside the app, Settings → Help & feedback has the same answers and a form that can attach a screenshot.
Frequent questions
How do gates and plates work?
Each gate on the Road has a rule. Tap Spotted a plate, enter the region code, then pick one gate it fits. One plate opens one gate; spares go in the trunk.
The code I saw isn't accepted
Pick the country first. Regional codes exist for TR, D, A, CH, F, BG, RO, HR and SRB; for other countries the country sign itself is enough. The Code book in Settings lists every code.
What is the forecast flag?
Before a trip you guess at which gate plates from your destination will outnumber plates from home. The closer the guess, the more points — up to 10.
Where are my trips kept?
Only on this iPhone. Finished trips are sheets in the Garage. Deleting the app removes them; there is no account or cloud copy.
Do I need an account?
No. There is no sign-in of any kind, and nothing to buy.
Does it work without internet?
Yes. Roads, gates, plates and the map all work offline. Only the short region notes in the Garage need a connection the first time.
Can the driver play?
No — Milestitch is for passengers. There are no timers, and nothing in the game needs attention while driving.
How do I turn notifications on or off?
Open iPhone Settings → Notifications → Milestitch and switch Allow Notifications. Settings → Notifications inside the app takes you there.
How do I delete my data?
Settings → Clear all trips removes every trip, sheet and saved note. Deleting the app removes everything else.
Troubleshooting
Notifications don't arrive
Open iPhone Settings → Notifications → Milestitch and turn on Allow Notifications. Focus modes can also hold them back.
My trips are gone after reinstalling
Trips live only on the device, so deleting the app deletes them, and an iPhone restore brings them back only if it includes app data. There is no server copy we could restore.
A region note doesn't load
Region notes come from Wikipedia and need a connection the first time you open them. Without one, the postcard still shows the region's facts from the built-in atlas. Try again when you are online.
A code points to the wrong place
Tell us the country, the code and what you expected — we correct the atlas in the next update.
Deleting data we hold
We hold only help desk messages you chose to send and push records if you allowed notifications. To have them deleted, write to support@milestitch.info with "Delete my data"; it is done within 30 days.